Services

We provide services for postsecondary leaders at the institution, system, and state levels, as well as intermediary and membership organizations.

Capacity Support

Our capacity support services help higher education professionals by taking things off their to-do lists. Our specific services include:

Discovery and recommendations

We combine research, data, and student voice to elevate key issues and identify concrete actions to address them.

Strategy and
planning

We support formal strategic planning, as well as targeted planning for specific organizational priorities. We also facilitate group planning sessions and strategy retreats.

Capacity-building technical assistance

This is our model for implementing student success strategies, blending workshops, coaching, and 24/7 access to Constellation, our first-of-its-kind virtual change management platform.

Communications and advocacy support

We develop messaging, collateral, and dissemination plans to support systemic change - from the advocacy efforts that change policies to the communications necessary to roll them out.

Student-Ready Leader Training

Training participants gain knowledge, develop new skills, and use innovative tools to dismantle and redesign systems. The workshops are delivered on a campus, within a state, and/or in a national cohort.

Change the system,

not the student:
Principles of systems thinking and change management

Every system is perfectly designed to get the results it does. This workshop helps higher education leaders understand how state and institutional systems inform student outcomes, and learn effective change management strategies tailored to the unique dynamics of colleges and universities.

Is your Institution

Student-Ready?
Self-assessing and

measuring progress

To change the status quo, you must first understand it. This workshop provides participants with a process and ready-to-use tools to conduct a student-readiness assessment on their campus, and then use the results to set goals and establish priorities for continuous improvement.

The Power of Policy:
Become an expert in creating student-centered policy and process

Institutional policy governs the experiences of students and higher education professionals alike, but is often overlooked as a lever of meaningful change. This workshop provides a framework for policy review and helps participants develop a skillset to craft, vet, and implement student-centered policy changes.

Who has the time?
Overcoming capacity constraints

One of the biggest challenges in higher education is slow or stalled implementation of systemic changes. We know the culprit - higher ed professionals have constrained capacity and initiative fatigue. This workshop provides a nuanced look at capacity, helping attendees deeply understand when and why they get stuck, and develop strategies for moving their goals forward, faster.

Research and
Thought Partnership

In order to redesign systems, we first need to understand which of them are in need of fixing, and why. We work independently and in partnership with other organizations to bring new knowledge and innovative practices to the field through publications, keynotes, and conference sessions.

If you are in need of a keynote speaker or conference session, or would like to collaborate on a research project, please contact Dr. Josclynn Brandon, Vice President of Operations and Partnerships.